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Device view -- new button "Unenroll Device"

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Building a reputation

Device view -- new button "Unenroll Device"

Hi,

 

Just noticed that new button qwedqweqweqw.PNG

 

just want to be sure about what it does.

 

thanks

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Meraki Employee

Re: Device view -- new button "Unenroll Device"

@alexis_cazalaa sorry I did not clarify, this will not remove devices from DEP, and only removes the MDM enrollment (profile, apps, settings) from the device itself, DEP is not impacted.

 

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13 REPLIES 13
A model citizen

Re: Device view -- new button "Unenroll Device"

This is another great example why there needs to be a Change Log  and Advanced notice before a feature like this is thrown out there. its like a Red Button  Ya don't know what it does but you REALLLLLY wanna push it to find out LOL

Kind of a big deal

Re: Device view -- new button "Unenroll Device"

One would hope it doesn't unenrol from DEP as that would be a nightmare if thats accidentally clicked. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
Building a reputation

Re: Device view -- new button "Unenroll Device"

@BlakeRichardson that's my main concern. that is why i need their definition for "Unenroll'

Meraki Employee

Re: Device view -- new button "Unenroll Device"

@alexis_cazalaa You can safely click that unenroll button, and you'll get an "Are you sure" pop-up with the description "This will remove the management profile on the device and unenroll it from Systems Manager.  Are you sure?" 

 

Hope that helps!  I do agree that this new button kind of silently showed up recently, and there should be a little "i" information bubble/popup to explain what it does.  Looks like there's no mention of it in the documentation yet here: https://documentation.meraki.com/SM/Device_Enrollment/Uninstalling_Systems_Manager_and_Removing_Mana... so I'll bring this up with the UI and Documentation teams.

 

Building a reputation

Re: Device view -- new button "Unenroll Device"

hi, i already read the description. i need to know what "unenroll" means, is it just about deleting the client.
i don't think that would release it from DEP but i need to make sure.
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Meraki Employee

Re: Device view -- new button "Unenroll Device"

@alexis_cazalaa sorry I did not clarify, this will not remove devices from DEP, and only removes the MDM enrollment (profile, apps, settings) from the device itself, DEP is not impacted.

 

View solution in original post

A model citizen

Re: Device view -- new button "Unenroll Device"

@MerakiDave  All those options have now disappeared 

 

Capturegg.JPG

Building a reputation

Re: Device view -- new button "Unenroll Device"


@Mike_YMCAMIDTN wrote:

@MerakiDave  All those options have now disappeared 

 

Capturegg.JPG


same to me

Building a reputation

Re: Device view -- new button "Unenroll Device"

still got it hereCapture.PNG

Meraki Employee

Re: Device view -- new button "Unenroll Device"

@beks88 @Mike_YMCAMIDTN Give Support a ring, some of us are seeing those options, some a not, so something is out of sync on the back end between our different shards perhaps, should be a quick fix.

 

@alexis_cazalaa also wanted to make sure that clarification answered your question.

 

Building a reputation

Re: Device view -- new button "Unenroll Device"

The magic buttons came back over weekend.

Here to help

Re: Device view -- new button "Unenroll Device"

So it sounds like this new "unenroll device" button does the same thing as the old "Remove" button that shows when you click the Edit details button at the top of the client page.  Is this true or is there some new functionality?

Building a reputation

Re: Device view -- new button "Unenroll Device"

"Remove" just removed the device from the client list... this one adds profile removal.
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