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Device Enrolment Error: Leovo Tab 4

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Device Enrolment Error: Leovo Tab 4

Hi, 
I am trying to set up MDM for a bunch of Lenovo Tab 4's running Android 7.1.1 
 
I have added my @gmail account to a Meraki Managed, Android for work account but I can't enroll my device. 
 
1. I've tried a factory reset then entering 'afw#meraki' at the google sign in page but it says: 'Couldn't find your Google Account' 
 
2. I've downloaded the Meraki SM app from the Play store and selected Meraki Managed, entered the enrollment code, then it asks for 'Authentication Required' 
- I've tried my @gmail account details and I've tried my Meraki login details but both return this error: 'Incorrect username/password combination or invalid account added.' 
 
Any advice that could point me in the right direction would be great! 
 
Thanks 

2 REPLIES 2
Kind of a big deal

Re: Device Enrolment Error: Leovo Tab 4

Some varieties of Android don't support Android for Work natively, and it seems this is one of those devices.

 

It might work using ADB:

https://documentation.meraki.com/SM/Device_Enrollment/Enabling_Device_Owner_Mode_using_Android_Debug...

Getting noticed

Re: Device Enrolment Error: Leovo Tab 4

i just got these tablets as well and ran into the same issue and followed those direction and here is what happened to me

 

C:\Users\******\Downloads\platform-tools_r28.0.1-windows\platform-tools>adb shell dpm set-device-owner com.meraki.sm/ .DeviceAdmin
usage: dpm [subcommand] [options]
usage: dpm set-active-admin [ --user <USER_ID> | current ] <COMPONENT>
usage: dpm set-device-owner [ --user <USER_ID> | current *EXPERIMENTAL* ] [ --name <NAME> ] <COMPONENT>
usage: dpm set-profile-owner [ --user <USER_ID> | current ] [ --name <NAME> ] <COMPONENT>
usage: dpm remove-active-admin [ --user <USER_ID> | current ] [ --name <NAME> ] <COMPONENT>

dpm set-active-admin: Sets the given component as active admin for an existing user.

dpm set-device-owner: Sets the given component as active admin, and its package as device owner.

dpm set-profile-owner: Sets the given component as active admin and profile owner for an existing user.

dpm remove-active-admin: Disables an active admin, the admin must have declared android:testOnly in the application in its manifest. This will also remove device and profile owners


Error: Invalid component com.meraki.sm/

C:\Users\*******\Downloads\platform-tools_r28.0.1-windows\platform-tools>adb shell dpm set-device-owner com.meraki.sm/ .DeviceAdmin

 

 

I sent in a Help Case to see what the correct thing to do here is

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