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Can't look up enrolled devices by Serial Number?

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Can't look up enrolled devices by Serial Number?

Hi Everyone,

 

I am using the legacy version of SM (System Manager) as an Admin account.

 

When I attempt to search for an enrolled device by Serial Number no results are displayed in the dashboard.

 

However if a colleague of mine uses his account he is easily able to search by serial number.

 

My account settings (under Organization > Administrators) look identical to my colleagues.

 

Can anyone please suggest how I can enable serial number lookup for my account?

 

Kind Regards,

 

Davo

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Re: Can't look up enrolled devices by Serial Number?

Hi,

 

the search function is based on what column you actually chose.

 

On your device list, click the + sign at the top right and select "Serial"

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Building a reputation

Re: Can't look up enrolled devices by Serial Number?

Hi,

 

the search function is based on what column you actually chose.

 

On your device list, click the + sign at the top right and select "Serial"

Kind of a big deal

Re: Can't look up enrolled devices by Serial Number?

Annotation 2019-10-03 093042.jpg

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Re: Can't look up enrolled devices by Serial Number?

Thanks mate! You're a Legend 🙂

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