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Apps pushed but not accessible

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Apps pushed but not accessible

I have an app that is uploaded and pushes to the iPad but when the download is 75% finished the download stops and I'm left with the grey "design" icon and can not access the app. If I look in settings > general > device management it does not show in "apps" under the Meraki management. 

 

Any help would be appreciated

8 REPLIES 8
Kind of a big deal

Re: Apps pushed but not accessible

Apple, Android, or something else?

 

Can you manually install this app ok?  The device isn't running out of storage space?  Any firewalls/IPS that could be stoping the download?  Are you doing this over WiFi?

New here

Re: Apps pushed but not accessible

Apple. iPad Pro 2018 12.9 inch. iOS 12.1.3

 

We are doing over wifi with Meraki MDM. The app is 1.8GB so I one point I thought that may be the issue. We've started trying manual installs but those aren't working either.

Kind of a big deal

Re: Apps pushed but not accessible

You'll need to get it going manually first (this is not a Meraki issue in this case).  It may well be this app is damaged on the app store.

New here

Re: Apps pushed but not accessible

It's an enterprise app, so it's not passing through the App Store. 

Kind of a big deal

Re: Apps pushed but not accessible

Oh,ok.  What are you downloading it from?  A web server?  An Amazon S3 bucket (my favourite)?

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Re: Apps pushed but not accessible

We've uploaded the .ipa directly to Meraki MDM.

 

New here

Re: Apps pushed but not accessible

We've uploaded the .ipa directly to Meraki MDM.

 

Currently when we try a direct upload we are getting a "can't find device id" error.

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Re: Apps pushed but not accessible

I realize: Are there any known issues with with iPad Pro using a different style of UDID for permissions?

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