Wondering if anyone can help please? We have enjoyed the 100 free SM licenses for the last couple of years and used them well. We are a growing business so have purchased additional licenses.
On claiming the additional licenses this morning I had a warning message stating that adding them would make our system non-compliant as it would essentially reset our counter back to 0 and add the new licenses from there.
Spoke to support who have advised me that the free licenses cannot be combined so I now have to purchase 100 plus my additional, which really screws my budgets for this quarter.
I have yet to fully complete the claim, so I guess I could return them. Just wondering if anyone else has experienced this? Can't help it's a little bit naughty.