None of the snapshot link works return for camera type MV73, MV72, MV93

[AmeyGadre]

Team, when I use the snapshot api to retrieve an image from certain camera, following server links does not work at all:

https://spn3004.meraki.com/stream/jpeg/snapshot/<snapshotid>

https://spn10.meraki.com/stream/jpeg/snapshot/<snapshotid>

I tried on different times and different cameras, but always it returns 500 error.

[Inderdeep]

Try this solution 

https://community.meraki.com/t5/Developers-APIs/MV-Snapshot-API-returns-an-error-sometimes/m-p/54473 

[AmeyGadre]

Unfortunately the above solution is for different problem, the problem I am stating shows me following error when I try to reach out to image outputted by snapshot api.

This site can’t be reached

The webpage at https://spn3004.meraki.com/stream/jpeg/snapshot/<id> might be temporarily down or it may have moved permanently to a new web address.

ERR_INVALID_RESPONSE

[PhilipDAth]

Are you saying this doesn't work at all, or doesn't work for some cameras?

The link you get back should be a signed Amazon S3 link.  At least it used to be.  I haven't used this API for a while.

[AmeyGadre]

Does not work for some cameras.

[ConnorL]

Please raise a Support ticket if you haven't already, if you have, please DM me your case number.

Typically I've seen this behaviour if you're blocking TCP 30001 in your network, you'll receive an HTTP 500 as we're unable to fetch the image from the MV over that port (same one that's used for Cloud-Proxy streaming).

[AmeyGadre]

Sounds good Connor. I will raise a ticket, but if I try to open that url on open network, then should it work?