Shows Limited Options in Wireless Settings in the Dashboard

Noushad
Here to help

Shows Limited Options in Wireless Settings in the Dashboard

Does anyone has an idea about the limited options in my dashboard?

 

I don't even see the options to change the ip.

 

Muneer_0-1664169477414.png

 

 

Can anyone support me please?

10 REPLIES 10
UCcert
Kind of a big deal

Looks like you don’t have full Administration rights.  Are there other Admins in your Org who could confirm what rights you have?

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

Not really. I have recently joined here. I'm the only one admin.

UCcert
Kind of a big deal

Hi @Noushad , what Meraki products do you have deployed?  Your dashboard view is very different to mine.  I suspect you're using the Meraki Go products?

 

UCcert_0-1664170167169.png

 

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.

Thanks for the response Darren, I'm using MR 33. Really strange that it doesn't give me admin access.

UCcert
Kind of a big deal

That is strange indeed.  What do you see under:

 

Organisation > Configure > Administrators

 

UCcert_0-1664171457341.png

 

What access privileges are you seeing for yourself?  Do you get the same behaviour from a different browser?

 

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
ww
Kind of a big deal
Kind of a big deal

Your limited view is beause your on a branded  page. Ask your provider or admin about it.

 

https://documentation.meraki.com/General_Administration/Organizations_and_Networks/Dashboard_Brandin...

UCcert
Kind of a big deal

Morning @ww - I think you've hit the nail on the head with that one.  Makes perfect sense.

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
Noushad
Here to help

Thanks! I'd check that.

Noushad
Here to help

The support in this page doesn't work.

 

so do the phone number 

For Support Kindly Call-800 34 4357 ( DG HELP ), ext-3 or Mail to - businessquickstart@sharafdg.com

 

Nothing works

Noushad
Here to help

Any way to remove the branding MSP?

Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.