AP

mahmoudtabana
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AP

what happen if purchase ap meraki access point to customer but purchase for another customer what issue will face new customer

7 Replies 7
cmr
Kind of a big deal
Kind of a big deal

You should tell Meraki that it actually went to new customer, to ensure they get hardware support.

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PhilipDAth
Kind of a big deal
Kind of a big deal

Are they in the same country?  Should be fine.

 

Is one of them is in a sanctioned country - you just broke the law.

mahmoudtabana
Just browsing

I'm a reseller the customer canceled the order and now needs to transfer it to another customer.

 

how to I move the license from an old customer to a new customer?

 

 

PhilipDAth
Kind of a big deal
Kind of a big deal
mahmoudtabana
Just browsing

Thanks 

 

the old customer does not activate the license on the Meraki dashboard so I need to transfer from one domain to another domain.

PhilipDAth
Kind of a big deal
Kind of a big deal

If the licence is not activated yet you can simply claim it in the new org.

mahmoudtabana
Just browsing

I tried it before with CISCO catalyst smart net and it's given me it's already linked with another so that i afraid this can repeated.

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