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Voicemails not playing on IOS

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Conversationalist

Voicemails not playing on IOS

Has anyone else had a problem with voicemail not playing on iOS devices? Recently, server users have reported this issue.

3 REPLIES
New here

Re: Voicemails not playing on IOS

Yes.  We’ve had this going on for a couple of months. A real pain.  MC line is a back burner priority at this point.  It always kind of was it seems.

Here to help

Re: Voicemails not playing on IOS

Are you talking about in the MP portal or in the emails that get sent? I'm able to listen through the portal, but can't in the emails. I'm surprised they decided to use the <audio> element with such poor support across email clients.


Conversationalist

Re: Voicemails not playing on IOS

Yes, I mean the email one. I don't know why they don't attach the VM file to the email like most other systems.