Admin confirmation email and 2FA

[EDWard4]

Good day,

I have 5 assigned admins which not responded to their confirmation email.

Please correct me if I am wrong- once they acknowledge the email- they can assign their own access password or do I as the admin granting them access to my environment?

Also, I have another admin where I need to reset their 2FA. How do I do this?

Any assistance would be greatly appreciated.

Thank you!

[Ryan_Miles · Accepted solution]

They receive an invite email and would choose their own passwords.

If an admin with 2FA auth can't login another admin can delete and recreate their account and they can re-enable/enroll 2FA.

[EDWard4]

Thank you Ryan for the quick response- much appreciated!

Cheers!